Refund and Returns cancellation Policy

Epicsellr is not responsible for any refunds or returns, all refunds and return policy’s are set by each individual seller/vendor. It is the  customers responsibility to read the seller/vendors return policy before purchasing any items or product. If for any reason a customer has and issue with a seller/vendor the customer must contact the seller/vendor to try and find a resolution. If a customer is unable to receive a response regarding his/her purchase then the customer my contact Epicsellr to help them find a resolution with the seller/vendor. Epicsellr doe not GUARANTEE if a customer will receive a refund from a seller/vendor, but we will do our best to find a resolution between the customer and the seller/vendor. For more information on the seller/vendor guidelines please refer to this pages: 

Refund and Returns,cancellation Policy (Vendor-Managed)

Welcome to Epicsellr (“Epicsellr.com”). Our vendors strive to provide excellent products and services to our customers. If you are not entirely satisfied with your purchase, please refer to the following refund and returns policy, managed by our vendors.

1. Refunds

Refunds for eligible purchases are handled by individual vendors. Each vendor sets their own refund policy, including the timeframe for eligible refunds and any conditions that must be met. Please review the refund policy specified by the vendor before making a purchase.

2. Returns

Returns for eligible purchases are handled by individual vendors. If you wish to return an item for a refund or exchange, please follow these steps:

1. Contact the vendor: Reach out to the vendor of the item to initiate the return process. You can find the vendor’s contact information on your order confirmation.
2. Follow the vendor’s return instructions: The vendor will provide you with instructions on how to return the item, including any specific packaging requirements and return shipping address.
3. Receive your refund or exchange: Once the vendor receives the returned item and verifies its condition, they will process your refund or exchange accordingly, based on their refund policy.

3. Eligibility

Not all purchases are eligible for refunds or returns. The eligibility criteria for refunds and returns vary depending on the vendor and the nature of the products or services sold. Please refer to the vendor’s refund and returns policy for specific details.

4. Exchanges

Exchanges for defective or damaged items may be available at the discretion of the vendor. Please contact the vendor directly to inquire about the possibility of an exchange and follow their instructions for returning the item.

5. Cancellations

If you need to cancel an order, please contact the vendor as soon as possible. Once an order has been processed and shipped, it may not be eligible for cancellation. The vendor will provide guidance on the cancellation process and any applicable fees.

6. Contact Us

If you have any questions or concerns about our refund and returns policy, please contact the vendor directly using the contact information provided on your order confirmation.

7. Modification of Policy

The Epicsellr reserves the right to modify or update this refund and returns policy at any time. Any changes will be effective immediately upon posting on the Epicsellr . Your continued use of the Epicsellr after any such changes constitutes acceptance of the updated policy.

If you need Need help?

Contact us at info@yo-learn.com for questions related to refunds and returns.