Vendor Terms of Service
Welcome to Epicsellr (“Epicsellr.com”). By registering as a vendor and using our services, you agree to be bound by these Vendor Terms of Service.
1. Vendor Registration
To become a vendor on the Platform, you must create an account and provide accurate and complete information about your business. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
2. Product and Service Listings
As a vendor, you may create listings for the following types of products and services:
- Booking services
- Rentals
- Digital products
- Physical products
- Courses
- Video on demand
- Community memberships
- Subscriptions
You are solely responsible for the accuracy, legality, and quality of your listings and must comply with all applicable laws and regulations.
3. Transactions
Transactions conducted through the Platform are binding agreements between you and the buyer. You are responsible for fulfilling orders in a timely manner and providing accurate information about your products and services.
4. Payment Processing
The Platform facilitates payments for transactions conducted between you and the buyer. We may use third-party payment processors to handle these transactions, and you agree to comply with their terms and conditions.
5. Prohibited Products and Activities
You agree not to list or sell any products or services that:
- Violate any laws or regulations
- Infringe upon the rights of others
- Are offensive, defamatory, or harassing
- Contain spam or unauthorized advertising
- Engage in deceptive or fraudulent practices
6. Intellectual Property
You retain ownership of any intellectual property rights associated with your products and services. By listing your products and services on the Platform, you grant us a non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, distribute, and display your listings.
7. Compliance with Laws
You agree to comply with all applicable laws and regulations related to the sale of your products and services, including but not limited to consumer protection laws, tax laws, and intellectual property laws.
8. Termination
We reserve the right to suspend or terminate your vendor account at any time for any reason, including but not limited to violation of these Vendor Terms of Service.
9. Disclaimer of Warranties
The Platform is provided on an “as is” and “as available” basis without warranties of any kind, either express or implied. We do not guarantee the accuracy, completeness, or reliability of any content on the Platform.
10. Limitation of Liability
Epicsellr is not liable for any damages arising out of or in connection with your use of the Platform. This includes but is not limited to direct, indirect, incidental, consequential, or punitive damages.
11. Indemnification
You agree to indemnify and hold Epicsellr harmless from any claims, damages, or liabilities arising out of your use of the Platform or your violation of these Vendor Terms of Service.
12. Modifications to Terms
Epicsellr reserves the right to modify these Vendor Terms of Service at any time. We will notify vendors of any changes by posting the revised terms on the Platform. Your continued use of the Platform after such changes constitutes acceptance of the modified terms.
13. Governing Law
These Vendor Terms of Service are governed by the laws of NewYork. Any disputes arising out of or in connection with these terms shall be resolved exclusively by the courts of New York.
14. Contact Us
If you have any questions or concerns about these Vendor Terms of Service, please contact us at info@epicsellr.com.
about booking product
1. Booking Process
1.1. Product Availability: Vendors are responsible for ensuring the accuracy of product availability information on the Marketplace. Customers can view available booking slots and select their preferred dates and times.
1.2. Booking Confirmation: Once a customer selects a booking slot and completes the booking process, the vendor will confirm the booking within a specified timeframe. Booking confirmation may be subject to availability and vendor approval.
1.3. Payment: Customers may be required to make a payment at the time of booking or upon confirmation by the vendor. Payment methods accepted may vary depending on the vendor’s preferences.
2. Cancellations and Modifications
2.1. Cancellation Policy: Vendors may have their own cancellation policies, specifying the timeframe and conditions under which bookings can be cancelled. Customers are responsible for reviewing and adhering to the vendor’s cancellation policy before booking.
2.2. Cancellation by Vendor: In the event that a vendor needs to cancel a booking due to unforeseen circumstances, they must notify the customer as soon as possible and provide a full refund or offer alternative arrangements.
2.3. Modifications: Customers may request modifications to their bookings, such as changing the date or time slot, subject to the vendor’s approval and availability. Additional charges may apply for modifications, depending on the vendor’s policy.
3. Refunds
3.1. Refund Policy: Refund policies for bookings vary depending on the vendor. Customers should review the vendor’s refund policy before booking. Refunds may be issued in full, partial, or not at all, depending on the vendor’s terms and conditions.
3.2. Refund Processing: Refunds, if applicable, will be processed according to the vendor’s refund policy and may take a certain amount of time to reflect in the customer’s account, depending on the payment method used.
4. Communication
4.1. Communication with Vendors: Customers can communicate directly with vendors regarding booking inquiries, modifications, cancellations, and any other concerns related to their bookings.
4.2. Customer Support: The Marketplace provides customer support to assist customers with general inquiries and provide guidance on navigating the booking process. For specific booking-related issues, customers should contact the respective vendors.
5. Disputes and Resolution
5.1. Dispute Resolution: In the event of disputes between customers and vendors regarding bookings, the Marketplace may facilitate communication and mediation to reach a resolution. Customers and vendors are encouraged to communicate openly and work towards a mutually satisfactory outcome.
5.2. Escalation: If a dispute cannot be resolved amicably, customers and vendors may escalate the matter to the Marketplace for further review and assistance in resolving the issue.
6. Modifications to Policy
6.1. Policy Updates: The Marketplace reserves the right to modify or update this booking policy at any time. Any changes will be communicated to customers and vendors via email or notification on the platform.
6.2. Acceptance of Policy: By using the booking services offered on the Marketplace, customers and vendors agree to comply with this booking policy and any updates or modifications thereof.
About renting product
1. Renting Process
1.1. Product Availability: Vendors are responsible for ensuring the accuracy of product availability information on the Marketplace. Customers can view available rental periods and select their preferred dates and times.
1.2. Booking and Confirmation: Once a customer selects a rental period and completes the booking process, the vendor will confirm the rental within a specified timeframe. Rental confirmation may be subject to availability and vendor approval.
1.3. Payment: Customers may be required to make a payment at the time of booking or upon confirmation by the vendor. Payment methods accepted may vary depending on the vendor’s preferences.
2. Rental Agreement
2.1. Terms and Conditions: Customers must agree to the vendor’s rental terms and conditions before booking. The rental agreement may include details such as rental duration, usage restrictions, liability waivers, and security deposit requirements.
2.2. Security Deposit: Vendors may require customers to pay a security deposit to cover potential damages or losses during the rental period. The security deposit amount and refund policy will be specified by the vendor.
3. Pickup and Return
3.1. Pickup Instructions: Vendors will provide instructions for customers to pick up the rented products at a designated location or arrange for delivery, depending on the nature of the rental.
3.2. Return Instructions: Customers are responsible for returning the rented products to the vendor at the end of the rental period, in the same condition as received, minus normal wear and tear. Return instructions and deadlines will be provided by the vendor.
4. Cancellations and Modifications
4.1. Cancellation Policy: Vendors may have their own cancellation policies, specifying the timeframe and conditions under which rentals can be cancelled. Customers are responsible for reviewing and adhering to the vendor’s cancellation policy before booking.
4.2. Modifications: Customers may request modifications to their rentals, such as extending or shortening the rental period, subject to the vendor’s approval and availability. Additional charges may apply for modifications, depending on the vendor’s policy.
5. Refunds
5.1. Refund Policy: Refund policies for rentals vary depending on the vendor. Customers should review the vendor’s refund policy before booking. Refunds may be issued in full, partial, or not at all, depending on the vendor’s terms and conditions.
5.2. Refund Processing: Refunds, if applicable, will be processed according to the vendor’s refund policy and may take a certain amount of time to reflect in the customer’s account, depending on the payment method used.
6. Communication
6.1. Communication with Vendors: Customers can communicate directly with vendors regarding rental inquiries, modifications, cancellations, and any other concerns related to their rentals.
6.2. Customer Support: The Marketplace provides customer support to assist customers with general inquiries and provide guidance on navigating the rental process. For specific rental-related issues, customers should contact the respective vendors.
7. Disputes and Resolution
7.1. Dispute Resolution: In the event of disputes between customers and vendors regarding rentals, the Marketplace may facilitate communication and mediation to reach a resolution. Customers and vendors are encouraged to communicate openly and work towards a mutually satisfactory outcome.
7.2. Escalation: If a dispute cannot be resolved amicably, customers and vendors may escalate the matter to the Marketplace for further review and assistance in resolving the issue.
8. Modifications to Policy
8.1. Policy Updates: The Marketplace reserves the right to modify or update this rental policy at any time. Any changes will be communicated to customers and vendors via email or notification on the platform.
8.2. Acceptance of Policy: By using the rental services offered on the Marketplace, customers and vendors agree to comply with this rental policy and any updates or modifications thereof.
about subscription product
1. Subscription Process
1.1. Subscription Plans: Vendors may offer various subscription plans with different features, durations, and pricing options. Customers can choose a subscription plan that best suits their needs.
1.2. Subscription Activation: Upon subscribing to a plan, customers will receive confirmation of their subscription and access to the subscribed products or services according to the plan’s terms.
1.3. Payment: Subscription payments are typically recurring and may be billed on a monthly, quarterly, or annual basis, depending on the subscription plan chosen by the customer. Payment methods accepted may vary depending on the vendor’s preferences.
2. Subscription Terms
2.1. Terms and Conditions: Customers must agree to the vendor’s subscription terms and conditions before subscribing. The subscription agreement may include details such as subscription duration, renewal terms, cancellation policies, and usage restrictions.
2.2. Auto-Renewal: Subscriptions may be set to auto-renew by default, unless the customer opts out or cancels the subscription before the renewal date. Customers are responsible for managing their subscription settings to avoid unwanted renewals.
3. Cancellations and Modifications
3.1. Cancellation Policy: Vendors may have their own cancellation policies, specifying the timeframe and conditions under which subscriptions can be cancelled. Customers are responsible for reviewing and adhering to the vendor’s cancellation policy before subscribing.
3.2. Modifications: Customers may have the option to modify their subscription plans, such as upgrading or downgrading to a different plan, subject to the vendor’s approval and availability. Additional charges or prorated fees may apply for plan modifications.
4. Billing and Payments
4.1. Billing Cycle: Subscription payments are typically billed in advance at the beginning of each billing cycle, according to the subscription plan chosen by the customer.
4.2. Payment Failure: In the event of a failed payment due to insufficient funds or expired payment methods, the subscription may be suspended or terminated until the payment issue is resolved.
5. Refunds
5.1. Refund Policy: Refund policies for subscription payments vary depending on the vendor. Customers should review the vendor’s refund policy before subscribing. Refunds may be issued in full, partial, or not at all, depending on the vendor’s terms and conditions.
5.2. Refund Processing: Refunds, if applicable, will be processed according to the vendor’s refund policy and may take a certain amount of time to reflect in the customer’s account, depending on the payment method used.
6. Communication
6.1. Communication with Vendors: Customers can communicate directly with vendors regarding subscription inquiries, cancellations, modifications, and any other concerns related to their subscriptions.
6.2. Customer Support: The Marketplace provides customer support to assist customers with general inquiries and provide guidance on managing their subscriptions. For specific subscription-related issues, customers should contact the respective vendors.
7. Disputes and Resolution
7.1. Dispute Resolution: In the event of disputes between customers and vendors regarding subscriptions, the Marketplace may facilitate communication and mediation to reach a resolution. Customers and vendors are encouraged to communicate openly and work towards a mutually satisfactory outcome.
7.2. Escalation: If a dispute cannot be resolved amicably, customers and vendors may escalate the matter to the Marketplace for further review and assistance in resolving the issue.
8. Modifications to Policy
8.1. Policy Updates: The Marketplace reserves the right to modify or update this subscription policy at any time. Any changes will be communicated to customers and vendors via email or notification on the platform.
8.2. Acceptance of Policy: By subscribing to products or services offered on the Marketplace, customers and vendors agree to comply with this subscription policy and any updates or modifications thereof.
about course and video on demand
1. Course/video on demand Enrollment
1.1. Course/video on demand Selection: Vendors offer a variety of courses /video on demand on the Marketplace covering various topics and subjects. Customers can browse available courses/video on demand, view course/video on demand descriptions, and select courses that match their interests and learning objectives.
1.2. Enrollment Confirmation: Upon enrolling in a course /video on demand, customers will receive confirmation of their enrollment and access to the course materials and resources provided by the vendor.
1.3. Payment: Course/video on demand fees are typically paid at the time of enrollment. Payment methods accepted may vary depending on the vendor’s preferences.
2. Course/video on demand Terms
2.1. Terms and Conditions: Customers must agree to the vendor’s course /video on demand terms and conditions before enrolling. The course/video on demand agreement may include details such as course duration, access restrictions, participation requirements, and refund policies.
2.2. Access Period: Customers are granted access to course /video on demand materials for a specified duration, as determined by the vendor. Access may be limited to a certain number of days, weeks, or months from the date of enrollment.
3. Cancellations and Refunds
3.1. Cancellation Policy: Vendors may have their own cancellation policies, specifying the timeframe and conditions under which course /video on demand enrollments can be cancelled. Customers are responsible for reviewing and adhering to the vendor’s cancellation policy before enrolling.
3.2. Refund Policy: Refund policies for course enrollments vary depending on the vendor. Customers should review the vendor’s refund policy before enrolling. Refunds may be issued in full, partial, or not at all, depending on the vendor’s terms and conditions.
4. Course /video on demand Content and Delivery
4.1. Course /video on demand Materials: Vendors are responsible for providing accurate and up-to-date course materials and resources to enrolled students. Course /video on demand content may include video lectures, reading materials, assignments, quizzes, and other learning resources.
4.2. Delivery Format: Courses
4.1. Course /video on demand Materials: Vendors are responsible for providing accurate and up-to-date course materials and resources to enrolled students. Course /video on demandcontent may include video lectures, reading materials, assignments, quizzes, and other learning resources.
may be delivered in various formats, such as self-paced modules, live webinars, or interactive sessions. The delivery format will be specified by the vendor in the course description.
5. Communication and Support
5.1. Communication with Instructors: Students can communicate directly with course instructors regarding course-related inquiries, feedback, and support. Contact information for instructors will be provided by the vendor.
5.2. Customer Support: The Marketplace provides customer support to assist students with general inquiries and provide guidance on navigating the course enrollment process. For specific course-related issues, students should contact the respective vendors.
6. Disputes and Resolution
6.1. Dispute Resolution: In the event of disputes between students and vendors regarding course enrollments, the Marketplace may facilitate communication and mediation to reach a resolution. Students and vendors are encouraged to communicate openly and work towards a mutually satisfactory outcome.
6.2. Escalation: If a dispute cannot be resolved amicably, students and vendors may escalate the matter to the Marketplace for further review and assistance in resolving the issue.
7. Modifications to Policy
7.1. Policy Updates: The Marketplace reserves the right to modify or update this course policy at any time. Any changes will be communicated to students and vendors via email or notification on the platform.
7.2. Acceptance of Policy: By enrolling in courses offered on the Marketplace, students and vendors agree to comply with this course policy and any updates or modifications thereof.
about digital product
1. Product Listings
1.1. Product Information: Vendors are responsible for providing accurate and complete information about their digital products, including descriptions, specifications, usage instructions, and any applicable requirements.
1.2. Product Licensing: Vendors must specify the terms of licensing or usage rights associated with their digital products, including any restrictions or limitations on distribution, reproduction, or modification.
2. Intellectual Property Rights
2.1. Ownership: Vendors represent and warrant that they own or have the necessary rights, licenses, and permissions to sell the digital products listed on the Marketplace, including any associated intellectual property rights.
2.2. Infringement Claims: The Marketplace reserves the right to remove or suspend digital products that infringe upon the intellectual property rights of others, in accordance with applicable laws and regulations.
3. Delivery and Access
3.1. Delivery Method: Vendors must specify the method of delivery for their digital products, whether it is through direct download, email delivery, online access, or another appropriate means.
3.2. Access Period: Vendors may specify the duration of access or download availability for their digital products, if applicable. Customers should be informed of any limitations or expiration dates associated with their purchases.
4. Payment and Pricing
4.1. Pricing: Vendors have the discretion to set the prices for their digital products on the Marketplace. Prices should accurately reflect the value of the products and be competitive within the market.
4.2. Payment Processing: The Marketplace facilitates payment processing for digital product sales. Vendors agree to comply with the payment terms and conditions set forth by the Marketplace and any third-party payment processors.
5. Refunds and Returns
5.1. Refund Policy: Vendors may establish their own refund policies for digital product purchases. Refund policies should be clearly communicated to customers and comply with applicable laws and regulations.
5.2. Return Policy: Due to the nature of digital products, returns may not be applicable in most cases. Vendors should specify any exceptions or conditions under which returns may be accepted.
6. Customer Support
6.1. Support Services: Vendors are responsible for providing customer support and assistance to customers regarding their digital products, including inquiries, technical issues, and troubleshooting.
6.2. Communication Channels: Vendors must provide contact information or support channels through which customers can reach them for assistance. Prompt and responsive communication is essential for customer satisfaction.
7. Compliance with Laws
7.1. Legal Compliance: Vendors agree to comply with all applicable laws, regulations, and industry standards governing the sale and distribution of digital products, including but not limited to copyright laws, data protection laws, and consumer protection laws.
8. Modifications to Policy
8.1. Policy Updates: The Marketplace reserves the right to modify or update this digital product policy at any time. Vendors will be notified of any changes, and their continued use of the platform constitutes acceptance of the updated policy.
8.2. Acceptance of Policy: By listing digital products on the Marketplace, vendors agree to abide by this digital product policy and any updates or modifications thereof.
about physical product
1. Product Listings
1.1. Product Information: Vendors are responsible for providing accurate and complete information about their physical products, including descriptions, specifications, dimensions, materials, and any applicable usage instructions or warnings.
1.2. Product Images: Vendors must include high-quality images of their physical products that accurately represent their appearance, features, and condition. Images should be clear, well-lit, and free of any misleading or deceptive elements.
2. Product Quality and Compliance
2.1. Quality Assurance: Vendors must ensure that their physical products meet high-quality standards and are free from defects, damages, or discrepancies. Products should be inspected and tested for quality and functionality before listing.
2.2. Compliance with Regulations: Vendors agree to comply with all applicable laws, regulations, and industry standards governing the sale and distribution of physical products, including but not limited to product safety regulations, labeling requirements, and import/export restrictions.
3. Pricing and Payment
3.1. Pricing: Vendors have the discretion to set the prices for their physical products on the Marketplace. Prices should accurately reflect the value of the products and be competitive within the market.
3.2. Payment Processing: The Marketplace facilitates payment processing for physical product sales. Vendors agree to comply with the payment terms and conditions set forth by the Marketplace and any third-party payment processors.
4. Shipping and Delivery
4.1. Shipping Methods: Vendors must specify available shipping methods for their physical products, including standard shipping, expedited shipping, and any other applicable options.
4.2. Delivery Timelines: Vendors should provide estimated delivery times for their physical products, taking into account processing time, transit time, and any potential delays. Customers should be informed of any changes or updates to the delivery timeline.
5. Returns and Refunds
5.1. Return Policy: Vendors may establish their own return policies for physical product purchases. Return policies should be clearly communicated to customers and comply with applicable laws and regulations.
5.2. Refund Policy: Vendors should specify their refund policies for physical product purchases, including any conditions under which refunds may be issued and the process for initiating a refund.
6. Customer Support
6.1. Support Services: Vendors are responsible for providing customer support and assistance to customers regarding their physical products, including inquiries, order status updates, and resolution of issues or concerns.
6.2. Communication Channels: Vendors must provide contact information or support channels through which customers can reach them for assistance. Prompt and responsive communication is essential for customer satisfaction.
7. Compliance with Laws
7.1. Legal Compliance: Vendors agree to comply with all applicable laws, regulations, and industry standards governing the sale and distribution of physical products, including but not limited to consumer protection laws, product liability laws, and tax regulations.
8. Modifications to Policy
8.1. Policy Updates: The Marketplace reserves the right to modify or update this physical product policy at any time. Vendors will be notified of any changes, and their continued use of the platform constitutes acceptance of the updated policy.
8.2. Acceptance of Policy: By listing physical products on the Marketplace, vendors agree to abide by this physical product policy and any updates or modifications thereof.
about community membership
1. Membership Offerings
1.1. Membership Types: Vendors may offer different types of community memberships, each with its own benefits, features, and pricing tiers. Memberships may include access to exclusive content, forums, events, or other community resources.
1.2. Membership Details: Vendors are responsible for providing accurate and complete information about their community memberships, including descriptions, benefits, membership levels, and any applicable terms and conditions.
2. Membership Terms
2.1. Terms and Conditions: Vendors must specify the terms and conditions associated with their community memberships, including membership duration, renewal terms, cancellation policies, and usage restrictions.
2.2. Auto-Renewal: Memberships may be set to auto-renew by default, unless the member opts out or cancels the membership before the renewal date. Members are responsible for managing their membership settings to avoid unwanted renewals.
3. Payment and Pricing
3.1. Pricing: Vendors have the discretion to set the prices for their community memberships on the Marketplace. Prices should accurately reflect the value of the memberships and be competitive within the market.
3.2. Payment Processing: The Marketplace facilitates payment processing for community membership purchases. Vendors agree to comply with the payment terms and conditions set forth by the Marketplace and any third-party payment processors.
4. Membership Benefits
4.1. Exclusive Content: Vendors may provide exclusive content, resources, or privileges to members as part of their community memberships. Members should be informed of the benefits and features included with their membership.
4.2. Community Engagement: Vendors are encouraged to foster community engagement and interaction among members through forums, events, discussions, and other collaborative activities.
5. Cancellations and Refunds
5.1. Cancellation Policy: Vendors may have their own cancellation policies for community memberships, specifying the timeframe and conditions under which memberships can be cancelled. Members are responsible for reviewing and adhering to the vendor’s cancellation policy before purchasing.
5.2. Refund Policy: Refund policies for community memberships vary depending on the vendor. Members should review the vendor’s refund policy before purchasing. Refunds may be issued in full, partial, or not at all, depending on the vendor’s terms and conditions.
6. Member Support
6.1. Support Services: Vendors are responsible for providing member support and assistance regarding their community memberships, including inquiries, technical issues, and membership-related questions.
6.2. Communication Channels: Vendors must provide contact information or support channels through which members can reach them for assistance. Prompt and responsive communication is essential for member satisfaction.
7. Compliance with Laws
7.1. Legal Compliance: Vendors agree to comply with all applicable laws, regulations, and industry standards governing the sale and distribution of community memberships, including but not limited to consumer protection laws, data protection laws, and privacy regulations.
8. Modifications to Policy
8.1. Policy Updates: The Marketplace reserves the right to modify or update this community membership policy at any time. Vendors will be notified of any changes, and their continued use of the platform constitutes acceptance of the updated policy.
8.2. Acceptance of Policy: By offering community memberships on the Marketplace, vendors agree to abide by this community membership policy and any updates or modifications thereof.
